Refund policy
Our 30-day return policy states that you have 30 days after receiving an item to request a return.
To be eligible for a return, the item must be in the same condition as when you received it, unworn and unused, with all tags attached and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, please contact us at Info.modulab@gmail.com. Returns should be sent to the following address: via Amendola G. 77, 48022, Lugo Ra, Italy.
If the return is accepted, we will send you instructions on how to proceed with the shipment. Items sent without a prior return request will not be accepted. Return shipping costs are the responsibility of the purchaser.
If you have any questions about returns, please contact us at any time at Info.modulab@gmail.com.
Damage and problems
Please inspect your order upon receipt and contact us immediately if there are any defects or damage, or if you have received the wrong item. This will allow us to assess the problem and resolve it.
Translated with DeepL.com (free version)
To be eligible for a return, the item must be in the same condition as when you received it, unworn and unused, with all tags attached and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, please contact us at Info.modulab@gmail.com. Returns should be sent to the following address: via Amendola G. 77, 48022, Lugo Ra, Italy.
If the return is accepted, we will send you instructions on how to proceed with the shipment. Items sent without a prior return request will not be accepted. Return shipping costs are the responsibility of the purchaser.
If you have any questions about returns, please contact us at any time at Info.modulab@gmail.com.
Damage and problems
Please inspect your order upon receipt and contact us immediately if there are any defects or damage, or if you have received the wrong item. This will allow us to assess the problem and resolve it.
Translated with DeepL.com (free version)